Privacy

Privacy Policy

At Divy, we respect your privacy and are committed to protecting your personal information.

Information We Collect

  • Name, phone number, email, and address provided during inquiries or bookings.
  • Messages, images, or documents shared via WhatsApp Business chat with Divy.
  • Payment details processed through secure third-party gateways.

How We Use Your Information

  • To provide quotations, updates, and project coordination (including via WhatsApp).
  • To share invoices, before/after images, and service details.
  • To send limited marketing messages/offers via WhatsApp (with your consent).

Data Sharing

  • We do not sell or rent your data, including WhatsApp numbers.
  • WhatsApp messages may be stored securely for record-keeping.
  • Trusted vendors may be looped into WhatsApp groups strictly for project coordination.

Security

  • We use WhatsApp Business (end-to-end encrypted).
  • However, Divy is not responsible for data breaches outside our control (e.g., device theft, unauthorized forwarding by users).

Your Rights

  • You may request corrections or deletion of your personal data.
  • You may opt out of marketing communication at any time.